Flowers  Plants  Gifts

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  • My Account

    • How do I access my account?

      Access your account through this link: Your Account. To log out, click on Log Out at the top left corner of the account screen.

    • How do I change my email address or password?

      Go to Your Account under Your Profile, click on Change E-Mail Address or Change Password. You can also click on Forgot your Password? in the login screen.

    • How do I change or update my billing info?

      Go to Your Account and click any of the links under Payment Options to change your billing name or address, or to view, update or delete credit card info.

    • How do I save friends and family to my address book?

      Go to Your Account and click on any of the links below Address Book to view, modify or add addresses to your account.

    • How can I easily remember when to send flowers?

      Take advantage of our reminder service by going to Your Account, and clicking the link under Reminder Service. Follow the simple instructions to view, modify or add reminders for all your special occasions. We will then email you when it's time to order your gift, so you never miss a special moment again!

  • Presentation and Delivery

    • How will my flowers be delivered?

      In order to guarantee at least seven days of freshness, our flowers are shipped from the field, directly to your recipient's door. Blooms are also wrapped and shipped in a specially designed box to ensure long-lasting freshness.

      The box will also contain flower food, care tips and your personal message. If requested at checkout, a vase and other accessories will be delivered in the box as well.

      Please note: You may notice that blooms are delivered in bud form, causing them to look different than their photos. Give it time—flowers will blossom into the flourishing bouquet you expected, allowing your recipient to enjoy them all that much more.

    • What if I'm not satisfied?

      We guarantee your money back if your flowers, plants or any other preserved items do not last at least seven days. Potted plants have an extended guarantee of 14 days.

      If for any reason you are not satisfied with the freshness of your flowers, please call or email us and we will gladly replace them or refund your money.

  • Existing Orders

    • Can I modify my order after I place it?

      We do not allow orders to be changed or cancelled within 48 hours of the requested delivery date, or within the seven days prior to Thanksgiving, Christmas, Valentine's Day or Mother's Day, due to extremely high order volume during these times.

    • How will I know that my order was placed?

      Once you place your order, you'll receive an email confirmation containing your order number within a few hours. We'll also let you know when your gift ships and when it's delivered.

    • How can I track my order?

      To check on the status of your order, or to track delivery, go to Your Account and then click Track Your Orders.

    • How do you determine your shipping fees?

      Shipping fees may vary based on delivery zip code, peak holiday rate, required level of service and the selected product.

    • Your floral care guides are so helpful. How can I obtain more?

      Make the most of your gift by following the explicit care instructions that come with all of our plants and flowers. For extra copies, or for more information, email us at: .

    • Do you ship internationally?

      We accept orders from anywhere in the world for delivery in the U.S. Additionally, we offer delivery to many international countries through ProFlowers International. Go to

  • Payment Types

    • Can you Bill Me Later?

      Yes, through our Bill Me Later® program, you can make purchases without using your credit card. There's no lengthy application, so it's actually easier than entering your credit card information.

      After we ship your order, Bill Me Later® mails you a statement. You can either pay the entire balance with no additional charge, or pay a portion of the balance, and a regular interest charge will apply.

      Bill Me Later® is offered through WebBank, Salt Lake City, UT, and is only available to U.S. customers who are of legal age for their state. Subject to credit approval.

    • What credit cards do you accept? Do you accept cash, check or money orders?

      We accept major credit cards by phone or online, and checks and money orders only by mail.

      Once we have received the check or money order from you, we will then place your order. Please provide the following:

      Gift selection
      Email address
      Delivery date (please allow time for the check to reach us)
      Card message (limited to 5 lines with 40 characters on each line)
      Recipient's name, address and phone number
      Your name, address and phone number
      Check or money order made out to "ProFlowers" for the gift amount plus shipping

      Estimate your shipping charges through this link.

      Checks and money orders should be mailed to the following address:

      Customer Service
      4840 Eastgate Mall
      San Diego, CA 92121

      *Please allow five business days for receipt and processing of your order. If we have questions, we will contact you at the phone number you provide. When the order has been placed, you will receive a confirmation email. Questions regarding check or money order orders may be directed to us at , or you may email us at .

    • I'm always looking for the best discounts. Do you offer promo codes?

      You've come to the right place. We have our most up-to-date offers here:

    • How do I enter discount codes?

      Enter your promo, radio, TV, gift or corporate code, or gift card number or store coupon in the Special Codes field during checkout. Special offers, coupons or discounts cannot be used in conjunction with other offers. Limit one promotion per order. Payment codes can be combined with other payment codes and/or a single discount offer. Third party offers may be subject to additional terms and conditions (see site of purchase for more details).

    • Do you charge sales tax?

      We automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Arizona, California, Colorado, Florida, Georgia, Illinois, Indiana, Massachusetts, Mississippi, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, Tennessee, Texas, Virginia and Washington.

  • Media and Press Inquiries

Where Can I Send Flowers Using ProFlowers?

Sending flowers online is one of the best ways to show someone special how much you care, and ProFlowers delivers just about everywhere - quick. With Mother's day right around the corner, be sure to show every mom in your life how much they mean to you with a beautiful bouquet of Mother's Day Flowers. Whether you need to send flowers long distance, or right in your own hometown, to a home, office or hospital, ProFlowers lets you send flowers within USA from coast to coast. Los Angeles to Boston, Seattle to Houston and everywhere in between, ProFlowers offers nationwide flower delivery no matter where you live or where your delivery is going, often overnight. Next time you need a special gift for an anniversary, birthday or graduation, take advantage of all the unbelievable deals we carry. From dainty daisies to incredible irises, we carry all the most loved and request flowers choices ? and we do it for less money.

Send Gifts for Mother's Day

Did you know that through ProFlowers, you can send plants for Mother's Day right now. You need not wait until the day before to order special Mother's Day gifts. You can place your order any time you desire in advance and choose the day you wish your flowers to be delivered. It's generally best to order in advance, since this will ensure you have the best selection to choose from. Supplies are limited.

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Certain products not eligible for offers or discounts (including clearance items), and such designation will appear on the product detail page. Limit one offer or discount per order. Offers and discounts will appear at last checkout screen and cannot be combined with other offers or discounts. Offers and discounts do not apply to gift cards or certificates, international or same-day delivery, shipping, care and handling, personalization fees, taxes, third-party hosted products (e.g. wine). Unless otherwise specified, Free Vase offers, if any, are valid for Glass Ginger Vase. Free Shipping offers, if any, are valid for standard delivery.

ProFlowers received the highest numerical score in the proprietary J.D. Power 2015 Online Flower Retailer Satisfaction Report(sm). Report based on 2,000 responses measuring 4 online flower retailers and measures the opinions of consumers who made an online purchase in the past 12 months. Proprietary study results are based on experiences and perceptions of consumers surveyed February 2015. Your experiences may vary. Visit
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