Access your account through this link:
To log out, click on Log Out at the top left corner of the account screen.
under Your Profile, click on Change E-Mail Address or Change Password. You can also click on Forgot your Password? in the login screen.
Go to Your Account and click any of the links under Payment Options to change your billing name or address, or to view, update or delete credit card info.
Go to Your Account
and click on any of the links below Address Book to view, modify or add addresses to your account.
Take advantage of our reminder service by going to Your Account, and clicking the link under Reminder Service. Follow the simple instructions to view, modify or add reminders for all your special occasions. We will then email you when it's time to order your gift, so you never miss a special moment again!
In order to guarantee at least seven days of freshness, our flowers are shipped from the field, directly to your recipient's door. Blooms are also wrapped and shipped in a specially designed box to ensure long-lasting freshness.
The box will also contain flower food, care tips and your personal message. If requested at checkout, a vase and other accessories will be delivered in the box as well.
Please note: You may notice that blooms are delivered in bud form, causing them to look different than their photos. Give it time—flowers will blossom into the flourishing bouquet you expected, allowing your recipient to enjoy them all that much more.
We guarantee your money back if your flowers, plants or any other preserved items do not last at least seven days. Potted plants have an extended guarantee of 14 days.
If for any reason you are not satisfied with the freshness of your flowers, please call or email us and we will gladly replace them or refund your money.
We do not allow orders to be changed or cancelled within 48 hours of the requested delivery date, or within the seven days prior to Thanksgiving, Christmas, Valentine's Day or Mother's Day, due to extremely high order volume during these times.
Once you place your order, you'll receive an email confirmation containing your order number within a few hours. We'll also let you know when your gift ships and when it's delivered.
To check on the status of your order, or to track delivery, go to Your Account and then click Track Your Orders.
Shipping fees may vary based on delivery zip code, peak holiday rate, required level of service and the selected product.
Make the most of your gift by following the explicit care instructions that come with all of our plants and flowers. For extra copies, or for more information, email us at:
We accept orders from anywhere in the world for delivery in the U.S. Additionally, we offer delivery to many international countries through ProFlowers International. Go to www.proflowersinternational.com
We accept major credit cards by phone or online.
You've come to the right place. We have our most up-to-date offers here:
Enter your promo, radio, TV, gift or corporate code, or gift card number or store coupon in the Special Codes field during checkout. Special offers, coupons or discounts cannot be used in conjunction with other offers. Limit one promotion per order. Payment codes can be combined with other payment codes and/or a single discount offer. Third party offers may be subject to additional terms and conditions (see site of purchase for more details).
We automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Arizona, California, Colorado, Florida, Georgia, Illinois, Indiana, Massachusetts, Mississippi, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, Tennessee, Texas, Virginia and Washington.
Give us a call at 858.638.4648 or email us at pr@ProFlowers.com.
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